Incidents and continuity# Incidents and continuity ## Incidents The **Resilience** menu manages title, description, severity, status, responsible, detection, unavailability, affected people, evidence, regulatory notification and feedback. The timeline adds timestamped events. Combine assets, third parties, risks and actions of the same tenant. A closing with required notification is refused as long as the mailing date is missing. ## BIA, PCA and PRA A business impact analysis (BIA) describes processes, criticality, scope, responsible, impacts, dependencies and objectives: - **MTPD**: maximum tolerable interruption duration; - **RTO**: target recovery time, which must remain less than or equal to the MTPD; - **RPO**: maximum admissible data loss. Document PCA/PRA procedures and next exercise date. ## Exercises Record date, scenario, participants, result, deviations and improvements. Do not mark an exercise as successful without proof or addressing discrepancies. ## Roles and prerequisites Create sco